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| Ryan Burnett, MBA for Professionals, Class of 2013 |
Dr. Kale sets the tone early in his classroom. We were going
to discuss competitive strategy, and we were going to move quickly. He didn’t
drag on about his accomplishments or credentials, but his reputation spoke for itself.
Professor Kale is the Associate Professor of Strategic Management for the Jones
Graduate School of Business who received his Ph.D. from Wharton taught at
Kellogg, Ross, Wharton, and the Indian School of Business, and was rated among
the ‘Top 10 Professors in US Business Schools’ in BusinessWeek’s annual survey
of top B-Schools. Needless to say, he had our attention.
Case study analysis and discussion is Dr. Kale’s main
teaching method, which in and of itself is not that unique. However, Dr. Kale
demands his students understand, study, and thoroughly analyze each case before
class. He enforced this policy by commanding the class’ attention by actively
engaging all of the students during lectures as we diagramed the different
elements of the business strategy. Professor Kale would ask the class a
question regarding a theme of the case. One student would raise their hand and
answer the question explaining their reasoning. Per typical, Kale would follow
up after the student’s explanation with a series of “whys?”, “what facts from
the case are you basing your decision?”, and more “whys?”. Next he would ask if
anyone had an opposing view on the same question. As always, a student would
speak up and get the same series of questions to explain their point of view. Interesting
class debate ensued.
The second or third strategic case we discussed in class was
a case describing Southwest Airlines. Using Kale’s case analysis lecture
method, the class worked through each detail of the low-cost Southwest Airlines
strategy. Professor Kale seemed to only ask questions of the class and write
our answers on the board. After he did so, he would circle the main points and
draw connections between strategic themes that were related. After a few hours,
the student’s collective thoughts were captured on the whiteboard in a messy
diagram that didn’t seem to mean much. Then Professor Kale encouraged us to
quantify, as best we could, the savings or benefit gained from each strategic
element. Again, within an hour or so we had estimated the value of the
strategic advantage that Southwest Airlines held within its market.
Then it hit me. We were not all geniuses (although I think
most of my classmates are pretty bright) or Southwest Airline executives, but only
students who had read a twenty page case and spent a few hours discussing it.
How had something so seemingly abstract and complicated as an airline’s
successful business strategy become so easy to understand and quantify? And how
had all of these ideas come from our minds and not the expert strategy
professor teaching us? It was because of Dr. Kale’s uniquely challenging and
thought-provoking lecture style. He had delivered an interactive lecture I will
never forget.

Wonderful insight. Thank you for posting! I am looking forward to the information session on campus tomorrow.
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